Frequently Asked Questions

Everything you need to know about your Orion Car Audio orders.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for items in their original packaging and unused condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).

Do your products come with a warranty?

Yes, all Orion Car Audio products purchased through our official store include a 1-year limited warranty against manufacturing defects.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options through Affirm for qualifying purchases.

Are your speakers and subwoofers sold in pairs?

Product listings specify if items are sold as a single unit or a pair. Most subwoofers are sold individually, while select component speaker sets are sold in pairs.